Terms of Service
By using our site and services, you agree to these terms. Please read them carefully before making any purchase.
1. Acceptance of Terms
Accessing and using this site constitutes your acceptance of these terms of service.
If you do not agree to these terms, please do not use the site or place an order.
2. Site Usage
You agree to use our site in accordance with applicable law and best practices.
Any abusive, fraudulent, or unlawful use may result in the suspension or termination of your access.
You agree not to disrupt the operation of the site or attempt to gain unauthorized access to systems or data.
3. Orders and Purchases
All orders are subject to availability.
We reserve the right to refuse or cancel any order for legitimate reasons, including: out of stock, pricing error, suspicion of fraud, or inability to deliver to certain areas.
Information provided during the order must be accurate, complete, and up-to-date.
Personalized or custom-made products are non-refundable, except in case of defect or manufacturing error.
4. Pricing and Payment
Prices are indicated in [currency], all taxes included unless otherwise stated.
We accept the secure payment methods indicated on the site.
Payments are processed at the time of order.
In case of payment refusal, we reserve the right to cancel the order.
5. Products and Descriptions
We strive to present our products accurately and in detail.
Colors and textures may vary slightly due to the natural characteristics of the materials or screen settings.
Dimensions and weights indicated are approximate.
6. Delivery
Delivery times are estimates and may vary depending on location, carrier, or unforeseen circumstances.
The risk of loss or damage during transport is transferred to the customer upon delivery of the package, unless transport is insured by us.
Delivery costs are detailed during order confirmation.
7. Returns, Exchanges, and Refunds
Return and refund procedures are specified in our dedicated policy.
Personalized or engraved products cannot be returned, except for defects or manufacturing errors.
8. Intellectual Property
All content on the site (texts, images, logos, videos, designs, trademarks) is protected by intellectual property law.
Any unauthorized reproduction, distribution, modification, or use is prohibited.
9. Liability and Warranty
We guarantee that the products comply with manufacturing and quality standards.
We cannot be held responsible for indirect damages, financial or material losses related to the use of our products or services.
Our responsibilities are limited to the purchase amount of the product concerned.
10. Personal Data Protection
Your personal information is collected and processed in accordance with our privacy policy.
You have rights to access, rectify, and delete your data.
11. Modification of Terms
We reserve the right to modify these terms at any time.
Modifications will be published on the site and will apply immediately to new orders.
12. Applicable Law and Jurisdiction
These terms are governed by French law.
Any dispute relating to the use of the site or the purchase of products will be submitted to the competent courts in France.
13. Contact
For any questions regarding the terms of service, please contact our customer service at romeo.gandon@gmail.com